TERMS & CONDITIONS
Thank you for your interest in Akesson’s. These terms and conditions apply when you use this website and purchase any items from us.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the Terms & Conditions of this agreement, then you may not access the website or use any services.
This website is operated by Akessons-Organic Ltd. trading as ’Akesson’s’. Throughout the site, the terms “we”, “us” and “our” refer to Akesson’s. Akesson’s offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
1.CONTENT ON OUR WEBSITE
We may change or remove content or parts of our website at any time.
RIGHTS – The legal rights (including the intellectual property rights) in our website and any content on it is owned by us. Nothing on our website grants you any license or right to use, alter or remove such material. You may not use our trade marks, logo or other intellectual property.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS – We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions.
OPTIONAL TOOLS – We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms & Conditions.
2. ONLINE STORE TERMS
By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
PRICE – the prices payable for products that you order are as set out in our website. All prices are inclusive of VAT(where applicable) at the current rates and are correct at the time of placing your order.
Price for the products that you order is payable to us in full at the time you place the order. We accept no liability if a delivery is delayed because you have not given us the correct payment details.
CHANGES TO TERMS OF SERVICE – You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those
changes.
3. PRODUCTS
Dietary information; our products are made in the same environment as nuts, almonds, milk and gluten.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
4. DELIVERY
Our delivery charges are set out in our website. Deliveries will be made to the address specified by you, while placing your order. We reserve the right to restrict deliveries in certain areas.
ORDERING ERRORS – If the products you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock, choose a reasonable substitute or cancel your order.
We will always try to supply you with the full quantity that you have ordered. In the event that the goods delivered to you are incomplete or include incorrect goods, you must notify us.
Should you fail to be present for your delivery it is your responsibility to re-arrange delivery.
5. REFUND POLICY
If you are unhappy with any product that you receive from us, please contact us at retail@akessons-organic.com, sending a photo of the product. We retain the right to request a return of any faulty products by recorded delivery to:
15b Blenheim Crescent
W11 2EE London, U.K.
If the fault is agreed, a full refund will be given for the returned goods within 7 days. We reserve the right to refuse a refund on any product.
The only reason that we will offer a refund is for a faulty product. As per the guidance from the Office of Fair Trading, we are not able to accept order cancellations, offer refunds or allow the return of our products for any other reason due to their perishable nature.
6. CONTACT INFORMATION
How to contact us and further information
If you have any feedback, questions or complaints or any requests for technical support, please contact us at retail@akessons-organic.com or mail to 15b Blenheim Crescent W11 2EE, London.
The website www.akessons-organic.com is owned and operated by Akessons-organic Ltd., trading as ‘Akesson’s’. We are a company registered in England (company registration number 8629946), and our registered office is at 15b Blenheim Crescent, London W11 2EE.
Questions about the Terms of Service should be sent to us at retail@akessons-organic.com.